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AI

Overview​

This section shows how to use the ADITO AI platform in practical implementation scenarios. It is the entry point for working with the OpenAI-compatible API, understanding the currently supported capabilities, and applying the platform in CRM-related automation and assistant use cases.

The ADITO AI platform provides access to a self-hosted large language model running on ADITO Cloud infrastructure in Germany. No data is sent to external AI services.

What's in this section​

Getting started​

Managed systems

Managed systems are preconfigured out of the box since core version 2025.1.0 and require no additional setup (see Configuring the AI alias).

The API is OpenAI-compatible. Point any OpenAI client library at https://ai.adito.cloud and supply your API key. Every managed system receives a system API key at startup. If you need a personal key, contact the AI team.

note

For endpoint details and usage examples, see the ADITO-LLM API Reference.

FAQ​

What is an agent?

Unlike conventional LLM applications such as single-turn chatbots or classification models, agents are autonomous systems that execute multi-step tasks with minimal human oversight. They combine reasoning, memory, tool use, and workflow management to complete complex goals independently.

What is an MCP server?

An MCP server (Model Context Protocol) connects tools and data sources to the AI in a structured way. This allows web services, databases, or third-party systems to be called by the model when needed.

Where does my data go?

Your data stays inside your separate environment and database. All communication is routed exclusively to ADITO self-hosted AI models in Germany. There is no connection to public or external AI services such as OpenAI, Azure OpenAI, or Alibaba Cloud.

Is the API compatible with OpenAI client libraries?

Yes. Change only the baseURL to https://ai.adito.cloud and supply your ADITO apiKey. All other parameters and methods work the same way.

How do I get an API key?

Managed ADITO Cloud systems receive a system key automatically at startup.

I cannot find the API key in my cloud system — what should I check?

Two things to check:

  1. ADITO Designer version 2025.1.0 or later is required to view and edit the AI alias configuration under System Configuration.

  2. The Operator creates the AI alias configuration on first startup only. If a record already exists, it is left unchanged — endpointUrl, token, and requestParameters included. Manual edits to those fields survive restarts, but a broken or outdated entry will not be fixed automatically.

To reset to the Operator defaults, delete the AI alias in ADITO Designer, then restart the system (OFF, then ON). The Operator recreates the AI alias configuration on the next startup.