Getting Started
ADITO is a web-based xRM solution, where x stands for any type of relationship management, not only customer relationship management. In technical terms, ADITO consists of two main parts:
- the ADITO platform, which provides the runtime and tooling, and
- the ADITO project, which contains the configuration and implementation of the concrete application.
The platform includes, among other components, the ADITO server and the ADITO Designer. The project contains the models, code, and configuration required to provide the behavior of the web client.
In most projects, customization does not start from an empty system. Instead, an existing ADITO project is used as the basis. In many cases, this is ADITO xRM or one of its industry solutions, which already includes a broad set of CRM- and xRM-related functionality. Customization mainly consists of adapting and extending this existing foundation according to customer requirements.
Prerequisites
To start customizing, you need
- an ADITO cloud system,
- access to ADITO GitLab,
- access to the Self-Service Portal (
SSP), and - an ADITO Designer version that matches the system version.
The Self-Service Portal is used to manage the system lifecycle, for example to start or stop the system and to retrieve client login credentials. The ADITO Designer is then used to load the project and implement the required changes.
Further information about the technical setup is available in the Installation Guide. Also refer to the documented prerequisites for running the Designer in this document.
ADITO-specific terms are written with an initial uppercase letter, for example Context or Entity, in order to distinguish them from similar terms in everyday language, such as context menu.